HOME WI-FI & BROADBAND · HOME VISITS
Wi-Fi help in Bournemouth
Let’s get your home connected.
Weak signals, dropped connections or devices that won’t connect? Practical help with your router and home Wi-Fi, with home visits across Bournemouth, Poole, Christchurch and nearby areas. We’ll investigate the problem and explain your options in plain English.
Wi-Fi keeps dropping out?
We can investigate unreliable connections, slow browsing and devices that keep losing Wi-Fi. We’ll check whether the problem affects one device or the wider network, look at your router setup and help identify where the fault lies.
Weak signal in parts of your home?
If Wi-Fi works near the router but struggles in other rooms, we can look at coverage and router placement. We’ll explain suitable options, which may include a mesh Wi-Fi system or a wired connection, and discuss any equipment costs before you decide.
New router or broadband provider?
We can help set up your router and reconnect your computers, phones, tablets, printers and other compatible devices. We’ll explain the network name and password, check that your usual devices connect and help you get familiar with the new setup.
Wired connections and shared files
We can also help with Ethernet connections, sharing files between computers and home network storage. We’ll discuss a setup that suits your equipment, explain who can access shared files and keep everyday use as straightforward as possible.
What if the fault is with my broadband provider?
Some connection problems come from the broadband service rather than your home Wi-Fi. We can help identify the difference and explain what to report to your provider. Repairs to their network or incoming service need to be handled by them.
What will it cost?
£60 covers the first hour and is our minimum charge. Additional time costs £15 per 15 minutes. There is no separate call-out charge. We’ll explain any equipment costs before ordering.
What should I tell you?
Tell us your broadband provider, which devices are affected and whether the problem happens everywhere or only in certain rooms. If it started after a change of router or provider, mention that too. Please don’t send passwords in your enquiry.
LET’S GET IT SORTED
Tell us where the connection struggles.
Whether it’s one device, one room or the whole house, tell us what’s happening. We’ll discuss the next practical step and arrange a home visit if needed.