APPLE, IPHONE & IPAD HELP · HOME VISITS
Apple help in Bournemouth
Feel more comfortable with your everyday technology.
Patient help with your Mac, iPhone or iPad, from setup and email to Wi-Fi and everyday settings. Home visits across Bournemouth, Poole, Christchurch and nearby areas, with clear explanations using your own equipment.
Setting up an iPhone or iPad
We can help with initial setup, connecting to Wi-Fi and getting familiar with the features you need. If you’re replacing a device, we’ll discuss suitable ways to move your information and check what needs keeping before making changes.
Email, Wi-Fi and printing
We can help configure email, investigate connection problems and connect compatible printers or other equipment. We’ll check what your particular device supports and explain how to carry out the everyday tasks you use most.
Making sense of photos, files and iCloud
Unsure where your photographs are stored or why storage is running short? We can help you understand your device and iCloud settings, discuss syncing and backup options, and explain any storage subscription costs before you decide.
Apple Account and sign-in problems
We can help you understand sign-in messages and guide you through Apple’s official account recovery options where needed. Recovery depends on Apple’s checks and the information available, so access cannot be guaranteed. Please don’t send passwords or verification codes in an enquiry.
Everyday help with your Mac
We can help with email, printing, software setup and everyday settings on your Mac. If something is running slowly or behaving unexpectedly, we’ll investigate and explain suitable next steps. Work that needs specialist hardware repair will be discussed with you.
What will it cost?
£60 covers the first hour and is our minimum charge. Additional time costs £15 per 15 minutes. There is no separate call-out charge.
Equipment, paid software and subscriptions are separate costs, which we’ll discuss before you decide. The amount of information to move and the condition of your old computer can affect the time needed.
What should I tell you?
Tell us whether you have a Mac, iPhone or iPad, the model if you know it, and what you’re trying to do. Mention any error message or physical damage so we can discuss whether our help is suitable.
If other devices also struggle to connect, see our home Wi-Fi help page.
LET’S GET IT SORTED
Let’s make your Apple device easier to use.
Tell us which device you have and where you’re getting stuck. We’ll discuss the next practical step and arrange a home visit if needed, with explanations at a comfortable pace.